Refund policy

At BadtameezClub, every piece is custom-printed and manufactured on demand specifically for you using heavyweight 240 GSM combed cotton blanks. Because our catalog is produced entirely on a made-to-order basis to prevent excess inventory and waste, we do not accept returns, exchanges, or cancellations for size discrepancies, change of mind, or buyer's remorse.

Please carefully review the detailed measurements in our Size Guide on each product listing before placing an order.

1. Damaged, Defective, or Incorrect Items

We take quality control seriously. If your order arrives with a manufacturing defect, damaged fabric, print flaw, or you received the wrong item/size compared to your order invoice, we will issue a free replacement at zero additional cost to you.

Mandatory Reporting Requirements:

Timeframe: You must notify us within 48 hours of package delivery as marked by the courier partner. Requests raised after 48 hours cannot be processed.
Unboxing Video (Mandatory): To claim a replacement for transit damage, stains, tears, or print defects, you must submit a single, continuous, uncut video showing:
1. The outer courier label with your name, tracking ID, and order details clearly readable.
2. The sealed tamper-evident mailer bag being opened for the first time.
3. The garment being unpacked and the exact defect or damage displayed clearly to the camera.
Photos: 2 to 3 high-resolution, well-lit photos highlighting the specific print or fabric flaw.

Send your claim with your Order Number and video/photo evidence to rijul.srivastava20@gmail.com. Once verified by our quality control team (typically within 24–48 business hours), a fresh replacement unit will be dispatched immediately.

2. Sizing and Fit Policy

All our garments feature an intentional, boxy oversized streetwear cut with dropped shoulders. Detailed chest and length measurements are provided on every product page:

We do not process returns or free replacements if the customer selected the incorrect size during checkout.
If you are unsure between two sizes, we recommend measuring a favorite oversized t-shirt flat across the chest and comparing it with our sizing table before purchasing.

3. Order Cancellations & Address Corrections

Because our automated print fulfillment queue processes orders rapidly:

Cancellations: Orders cannot be cancelled once placed.
Address Amendments: If you notice an error in your shipping address, contact us immediately at rijul.srivastava20@gmail.com with your Order ID and corrected address. Changes cannot be made once an Air Waybill (AWB) tracking number has been generated.

4. Undelivered Parcels & Return to Origin (RTO)

Please ensure accurate contact information, landmarks, and pin codes at checkout.
If a package is returned to our facility due to an incomplete/incorrect address, customer unavailability after multiple delivery attempts, or rejection at the doorstep, reshipment costs will be the responsibility of the customer.

5. Refunds

As a rule, verified issues (defective prints, damaged garments, wrong shipments) are resolved via direct replacements.
In the rare event that a replacement cannot be provided due to an out-of-stock garment blank or discontinued print, a full refund will be processed back to your original payment method (UPI, Net Banking, or Credit/Debit Card) within 5–7 business days, subject to your bank's processing cycles.